B2B Return Policy | Fruit of the Loom

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Thank you for visiting fruit.com/b2b. If you have questions about placing an order or need assistance with a recent order, please contact your sales representative at 1-800-459-7025.

Return Policy

If you have a problem or discrepancy with an order, please contact us at 1-800-459-7025.
Have your order number, along with the style number, color, quantity, and the reason for the return request available.

• All Returns must be authorized. For any questions on returns, please contact us.
• Absolutely no returns are accepted on printed, washed or decorated merchandise. Garments must be inspected prior to printing.
• All claims for shortages, damages, or other issues must be made within 72 hours of receipt of merchandise. No cash refunds.
• All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking/handling fee.
• Defective merchandise must include photos with a piece of tape indicating the location of the flaw.
• Discontinued styles or merchandise over 30 days old cannot be returned.
• If your order is not processed accurately, we will cover the replacement freight and provide a call tag for the incorrect merchandise.